Our Services
Navigation Support
We walk alongside you to understand your healthcare journey, appointments, and next steps. We support you to navigate complex systems, so you feel informed, supported, and confident.
Advocacy
We support you to have your voice heard, your needs respected, and your care delivered in a culturally safe way. We help strengthen communication between you and services.
Practical Support
We provide hands-on support to make accessing care easier. This may include attending appointments with you, helping coordinate travel, and supporting follow-up care.
How We Work
We take a person-centred and culturally safe approach, walking alongside you to understand your needs and provide the right support at the right time.
Our support is:
Respectful
Flexible
Tailored to each individual
Focused on building trust and understanding
What Support May Look Like
We provide practical, culturally safe support across a range of situations, including:
Supporting attendance at outpatient appointments
Navigating referrals, follow-ups, and hospital systems
Assisting with Patient Travel Subsidy Scheme (PTSS) processes
Supporting rural and remote patients to access care
Helping coordinate travel, appointments, and communication between services
Walking alongside individuals who feel unsure or overwhelmed navigating the system